How do I solve this? The mouse sensor data read performance will be impacted. Help Center Follow Us App. Change the place where you use the mouse, test whether the frequency is affected by another device or not. Add To My Favorites.
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Type text from the image: Can you send me the driver? Check if your laptop recognizes the mouse or not in the Device Manager. View New Genius Mouse. Sometimes when I turn on the mouse, underneath, the LED lights are on, but mouse does not work, why?
How do I solve this problem? Unfortunately, we do not provide technical manuals to end users, you can contact customer support for assistance.
GENIUS myš ERGO 523, laser, 1600dpi, turbo scroll, USB, 6-tlač.
The dongle, KB, and mouse require a code pairing process. If yes, there is no need to install a driver. What is your global warranty on your products? The mouse sensor data read performance will be impacted.
DriverMax – Mouse – Genius – Ergo Laser Drivers Download
The mouse laseg sometimes lags or stops for a few seconds, if I move it away from my WiFi it becomes normal. Want to be the first person writing a review?
I need a service manual to check for potential problems, so can repair it ourselves. One receiver is mapped with one KB, so if the dongle receiver is lost, unfortunately, it is not replaceable. Report an error Fault description: View How To Place Order. We appreciate your feedback for your Genius product user experience.
S so that means no driver is required always check that 5223 contents. Product Reviews No review. Tried to put in a new battery, change the USB port on my laptop, but the issue ergl still the same.
Better prices Overview of your orders Possibility to obtain credit Validation guarantees by SN Faster order processing. What can I do? Please try to change a new battery first if needed. We judge that the witch is broken, please contact customer support for assistance.
If it is not working after changing the battery, try to turn the mouse switch off and on gsnius.
Some devices have additional buttons and you need to install the driver, but for those models, you do not need to install the driver if you do not want to use the additional buttons.
The double click is a button switch problem if you did not use any other firmware to update it. It is brand new, I bought it from Amazon, how do I get a replacement? I cannot find the driver that supports my device, I am hoping you can develop a driver which can work with the erg versions of Windows grnius other systems. Cookies are files used to customize site content to measure its performance and generally to ensure your maximum satisfaction.
In case of a technical henius the seller is under obligation to do it within 48 hours at the latest. If it is the same result on different USB ports, the mouse is broken, contact customer support for assistance.
The mouse is not detected. Try to change the battery first.
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