Europe, Middle East, Africa. Improving the performance of the wireless keyboard and mouse. Keyboard volume controls do not work. Download and install the latest keyboard and mouse driver from the HP Web site. Make sure the keyboard and mouse are within cm 39 in.

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This could take up to 3 minutes, depending on your computer and connection speed. How does HP install software and gather data? Watch for the blue activity light on the back of the USB receiver. This page requires Javascript.

Wireless keyboard or mouse does not work.

How to Turn on Bluetooth in HP TouchSmart

Unplugging the wireless USB receiver. When the mouse is not in use, turn it off using the Off switch on the underside of the mouse. Select your operating system and versionChange Detected operating system: Alternatively, click “Turn All On” to enable all wireless devices.

How does HP install software and gather data? Asia Pacific and Oceania.


HP Touch PCs – Connecting the Wireless Keyboard and Mouse | HP® Customer Support

This product was designated to be returned to HP. This document applies to HP Touch desktop computers. If so, set the device to another frequency if it is capable or resync the mouse and keyboard. Squeezing the tabs and opening the rear door. Modify your browser’s settings to allow Javascript to execute. Use Microsoft H; Restore to go back to a time when it was known to work correctly: Asia Pacific and Oceania.

Operating System – Touchsmagt 7, Windows 8, Windows 8. Make sure the positive end of the battery is oriented b,uetooth the positive side of the compartment. Please verify your product is powered on and connected, then try again in a few minutes. Remove the battery access cover on the underside of the keyboard and replace the batteries. Europe, Middle East, Africa. Make sure the mouse and keyboard are close to the computer, within 30 cm 12 in.

Let HP identify any out-of-date or missing drivers and software How does HP use product data collected with this service? Please try again shortly. Please try again shortly.


Europe, Middle East, Africa. Press the blue Connect button on the underside of the mouse or keyboard and hold it down for 10 seconds.

HP Touch 610 Desktop PCs – Wireless Keyboard and Mouse Troubleshooting

Bletooth the “Settings” drop-down menu in the Integrated Wireless Devices section. Please try again shortly. Click here to see this video in full screen on YouTube. We were unable to retrieve the list of drivers for your product.

Please use the product number and serial numbers of the new product to validate warranty status. This page requires Javascript. Sometimes this fixes the problem, at least temporarily, so that other troubleshooting steps can be youchsmart.